Contact Centers

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Contact Centers

A well-informed agent is a must for every well-run contact center. Serving customers in an efficient manner is the way to go. 2Ring AGENT DESKTOP presents agents with the proper information at the right time. ...
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CAMPAIGN MANAGER

Common barriers to running successful outbound campaigns are the long setup time and the need to cooperate with technically skilled IT professionals. In other words, the total costs of setting up a campaign are too ...
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SCRIPTS & FORMS

2Ring SCRIPTS AND FORMS is an application focused on data collection and the recording of structured information about clients and their needs obtained during call handling in the contact center. It will be highly valued by companies running ...
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DASHBOARDS & WALLBOARDS

2Ring DASHBOARDS AND WALLBOARDS is a fully customizable solution for your contact center. Our reporting specialists will prepare customized web-based reports that will show up-to-date information about your Cisco or Avaya contact center (or even ...
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LATEST NEWS

RT @ciscojohn: Cisco Contact Center and the Story of the Three Bears http://t.co/tnCwEAfD via .. more

Fri, 18 May 2012 19:50:50

We love it when our clients send us feedback like this, "Again top support servicing from the 2Ring team." Good .. more

Thu, 17 May 2012 14:18:25

RT @blairplez: banks seem to be the biggest users of video contact center - more personalized, high value service. .. more

Wed, 16 May 2012 16:50:50

RT @blairplez: #ciscocc customer: work from home agents average more calls per day, have lower after call work compared to .. more

Wed, 16 May 2012 16:50:37

Thanks!“@grahambunting: UC News is out! http://t.co/MR10PYXD ▸ Top stories today via @matt_tomkin @soljeewa @versature @suzanne307 .. more

Fri, 11 May 2012 19:06:26

Thanks! RT @CiscoBuyerBrad Another week, another #CaseStudy. This one is on 2Ring NetFAX for Danone http://t.co/gxo4JsVa #CiscoVoice .. more

Thu, 10 May 2012 19:38:00

Do you hate faxing? Then choose 2Ring NetFAX like Danone, and meld faxing with e-mail http://t.co/gxo4JsVa #FAX #VoIP #Avaya #Cisco .. more

Thu, 10 May 2012 14:24:28

RT @JaroOrsag: I'll speak about Continuous Integration at @2Ring4UC. I'll be glad to see you: Agilia Session, Bratislava, 14 May .. more

Thu, 10 May 2012 07:30:14

@CiscoPartnrEMEA & @CiscoCollab,are you looking for a more convenient faxing? Check out why Danone chose 2Ring NetFAX .. more

Wed, 09 May 2012 12:56:35

Danone gave up on analog faxing. Why and how? Read more here .. more

Tue, 08 May 2012 17:27:03

Another week, another #CaseStudy. This one is on 2Ring NetFAX for Danone http://t.co/gxo4JsVa #CiscoVoice #CCIE #FAX .. more

Mon, 07 May 2012 14:12:59

Thanks for incl. us! RT @amarjitinfo is out! http://t.co/cMR5eQKy ▸ Top stories today via @newson_cisco @2ring4uc @gkoncisco .. more

Sat, 05 May 2012 05:37:52

We posted another 2Ring NetFAX case study. This one is about T-Systems: http://t.co/QLqvjhhT #Cisco #cucm #Fax .. more

Fri, 04 May 2012 13:41:36

@CiscoCollab read a short case study about T-Systems choosing 2Ring NetFAX to deliver faxing to its #VoIP clients http://t.co/QLqvjhhT .. more

Thu, 03 May 2012 11:19:29

@CiscoCC, @cisco_developer, and @sonnyhudson99 Thanks for your .. more

Thu, 03 May 2012 04:40:56

Thanks for the mention @franklinvoip though all of the credit should go to @CiscoVoiceGuru .. more

Thu, 03 May 2012 04:37:35

@CiscoVoiceGuru We have sent all the info to your e-mail. .. more

Wed, 02 May 2012 17:25:54

Nice blog post on "What is Fax-Passthrough?" from @CiscoVoiceGuru http://t.co/1EBCrxNE #fax #Cisco .. more

Wed, 02 May 2012 16:44:58

Would you like to know how 2Ring improved @CiscoCC at Fossil? http://t.co/UnDBKwQO #ContactCenters #Cisco .. more

Wed, 02 May 2012 15:47:08

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