Contact Centers

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Contact Centers

A well-informed agent is a must for every well-run contact center. Serving customers in an efficient manner is the way to go. 2Ring AGENT DESKTOP presents agents with the proper information at the right time. ...
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CAMPAIGN MANAGER

Common barriers to running successful outbound campaigns are the long setup time and the need to cooperate with technically skilled IT professionals. In other words, the total costs of setting up a campaign are too ...
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WRAP-UP FORMS

2Ring WRAP-UP FORMS is an application focused on data collection and the recording of structured information about clients and their needs obtained during call handling in the contact center. It will be highly valued by ...
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WALLBOARDS & REPORTING

2Ring WALLBOARDS & REPORTING is a fully customizable solution for your contact center. Our reporting specialists will prepare customized web-based reports that will show up-to-date information about your Cisco or Avaya contact center (or even the ...
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LATEST NEWS

RT @CiscoCCPartners: CC Tech Summit Content Now Avail on Community: http://t.co/WmoXb9Dd . Thank you Jay .. more

Mon, 20 Feb 2012 17:00:05

RT @CiscoCCPartners: Finesse 8.5(3) is FCS. Got a customer who's interested? Let us know. Details: .. more

Wed, 15 Feb 2012 20:09:10

RT @cisco_developer: Check out the presentations to the Developer Partners from CiscoLive London .. more

Wed, 15 Feb 2012 20:08:49

RT @JaroOrsag: I will speak at #agilia2012 in Brno (Czech Republic). Already woring on my speech. .. more

Tue, 14 Feb 2012 08:25:05

We took part in the #CDN forum at #CLEUR (Cisco Live! 2012 in London). Here are a few pictures .. more

Wed, 08 Feb 2012 20:56:56

New podcast from @CiscoCCPartners (also on Prague & Barcelona CC Sales Summits) is here! http://t.co/uLw9YZNw [requires SSO .. more

Wed, 08 Feb 2012 12:31:35

RT @cisco_developer: Following us on Twitter? Check us out on Facebook. .. more

Mon, 30 Jan 2012 15:35:01

Check out this updated presentation : 2Ring WALLBOARDS for Cisco UCCX and UCCE http://t.co/91N1IS96 via .. more

Sat, 28 Jan 2012 15:43:07

RT @princatko: We were internationally busy - with IPPS v5.0.2 (released today), IP Phone messages are displayed in any language .. more

Sat, 28 Jan 2012 06:44:11

RT @MartinGottfried: My colleague @Mighty_Morpheus in our new #Cisco lab.: http://t.co/vPnGz0zY #2Rin4UC .. more

Sat, 28 Jan 2012 06:43:39

RT @GeneralDT: The End of the PSTN - Is Your Company Ready? .. more

Sat, 28 Jan 2012 06:17:43

@th1nkdifferent bigger issue is that European banks are reluctant 2 process payments made online using corporate credit cards from the .. more

Sun, 22 Jan 2012 07:16:52

@th1nkdifferent no worries, if a place takes Visa cards, the it will also take .. more

Sun, 22 Jan 2012 07:03:38

Congrats to @GeneralDT on achieving the Cisco Unified Communications Master specialization | PRLog .. more

Sat, 21 Jan 2012 07:45:40

RT @AdcapNet: Why are people buying Cisco UCS? My new blog post explains why: http://t.co/ck55tKSq #cisco .. more

Sat, 21 Jan 2012 07:42:56

RT @JaroOrsag: Two important updates: During last month I became Certified ScrumMaster and joined core team of .. more

Wed, 18 Jan 2012 06:11:52

PhoneLock (#SimplePIN2lockPhone) of 2Ring IPPS can be used even when u are using #ExtensionMobility. #know2Ring #ccie .. more

Thu, 12 Jan 2012 17:20:05

RT @CiscoPress: Today's #ebookdeal for $9.99 Cisco Unified Contact Center Enterprise (UCCE) http://t.co/INx69Fx5 #UCCE #IPCOM .. more

Thu, 12 Jan 2012 13:56:53

@cisco_developer We would like to see you on Twitter+Linkedin+YouTube+Slideshare [no need for facebook .. more

Tue, 10 Jan 2012 17:38:52

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